972-422-2575

Studio Policies

Studio Policies 2018-08-16T13:31:18+00:00

Student Expectations

We expect all students and parents to behave in accordance with the 10 Characters of NTPA. If these expectations are not met in relation to other students or staff, NTPA reserves the right to ask students to leave their lesson.

Audition Preparation Lessons

For these lessons there will be a $25 fee (per performance piece) if the director supplies the materials for the audition. If the student comes prepared with a song and monologue, this fee will not apply.

Cancellation Policy

Students or parents must give 24 hour notice for any missed private lessons. If a student misses a lesson without notice or notifies the director less than 24 hours in advance, the lesson will still be charged and will not be made up.

If the director is made aware of the student’s absence with 24 hours notice, then the lesson will be rescheduled and made up. Make up lessons are limited to 3 lessons per semester.

Due to the busy schedules of our directors, they may need to cancel lessons. If this occurs the director will attempt to find a substitute with the assistance of the private lessons coordinator or make up the lesson with your student within the semester. After 3 attempts to make up a lesson, the lesson becomes null and will still be charged.

Drop Policy

If you drop lessons in the middle of the month, your remaining tuition may be refunded. Refunds may take up to 30 days and will be mailed to you in the form of a check minus a $25 facilitation and processing fee.

Parent Observation Policy

During the first week of lessons, parents are welcome to observe the last 15 minutes. Observing inside the classroom at any other time is not allowed.

We do not have a lounge area for parents nor a student waiting area. Students are required to tell the director when they have found their parents and are leaving. If you arrange for an alternate carpool, please have the student inform the director at the beginning of the lesson or send an e-mail prior to the lesson.

Bad Weather/School Closures

NTPA may not close for bad weather, many times by the afternoon or evening most of the bad weather has passed. If you are concerned or unsure of cancellation, please call the front desk at 972-422-2575 or check our Facebook Page. We will post about cancellations by 2:30 PM.

If a private lesson must be cancelled due to bad weather, a make-up lesson will be scheduled at the discretion of director.